By creating or using an account on the Bajiola platform, you agree to these Terms & Conditions By continuing to use the platform, you are considered to have fully read, understood, and accepted these terms. If you do not agree with any condition, please refrain from using the platform.
1 General Terms & Conditions
Bajiola is an international online betting and gaming platform serving users in Bangladesh and across the globe. These Terms and Conditions constitute a legal agreement between Bajiola and its members. By accessing or using the platform, you agree to be bound by these terms.
Bajiola reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified of any changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.
- These Terms and Conditions are available in both English and Bangla. In the event of any conflict between the two versions, the English version shall prevail.
- Bajiola may restrict access to users in countries where online betting is prohibited by local law.
- Bajiola is not liable for any technical issues or service interruptions on the platform, though every effort will be made to resolve them as quickly as possible.
- All Bajiola services are intended for personal, non-commercial use only.
2 Account Registration & Eligibility
To register with Bajiola, you must meet certain basic eligibility requirements. These conditions are essential to maintaining the platform's security and integrity.
Registration Eligibility
- You must be at least 18 years of age.
- Online gaming must be legal in the country where you reside.
- Only one account per person is allowed.
- All information provided at the time of registration must be accurate and up to date.
- If you have previously been banned from Bajiola for any reason, you are not permitted to open a new account.
Account Security
You are solely responsible for keeping your Bajiola account password and login details confidential. Your account must not be shared with or used by anyone else. If you suspect any unauthorized access to your account, contact us immediately at support@bajiola.com.
Warning: Sharing your account details with others or allowing someone to place bets on your behalf may result in account closure and forfeiture of your balance.
KYC Verification
All members must complete KYC (Know Your Customer) verification before making a withdrawal. This requires submitting a copy of your National ID, passport, or driving licence. Bajiola completes the verification process within 48 hours.
3 Betting Rules
All members must follow certain rules when betting on Bajiola. These rules are in place to ensure a fair and transparent gaming environment for everyone.
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a technical error causes incorrect odds to be displayed, Bajiola reserves the right to void the affected bets.
- If your internet connection drops during live betting, your bet will be settled based on its status at the time of disconnection.
- Placing bets on the same outcome in a single event from multiple accounts is prohibited.
- Any involvement in match fixing or fraud of any kind will result in permanent account closure.
- Bajiola reserves the right to investigate any suspicious betting activity and to withhold payments pending that investigation.
Maximum Win Limit
Bajiola sets a maximum payout limit for each betting market. These limits may vary by game and event, and are subject to change at any time. Contact the support team to find out the current limits.
4 Deposits & Withdrawals
Bajiola supports all major mobile banking methods in Bangladesh. Fast and secure transactions are our priority.
Deposit
- Minimum deposit: ৳50 (Mobile Pay/Nagad), ৳100 (Rocket)
- Deposits are typically credited to your account instantly.
- You must use the correct reference number when making a deposit.
- Deposits from a mobile banking account registered in someone else's name are not accepted.
Withdrawal
- Minimum withdrawal: ৳300
- Withdrawals are typically processed within 24 hours.
- VIP members enjoy priority fast-track withdrawals.
- KYC verification is mandatory before your first withdrawal.
- Withdrawals can only be made using the same method that was used to deposit.
- Any bonus winnings are subject to wagering requirements that must be met before a withdrawal can be made.
Quick Tips: To receive your withdrawal faster, complete KYC verification in advance and use the same payment method you used for your deposit. VIP members typically receive payments within 2 to 6 hours.
5 Bonus & Promotion Terms
Bajiola offers a range of bonuses and promotions for both new and existing members. Each bonus comes with its own terms and conditions that must be followed.
Welcome Bonus
New members receive a 100% bonus on their first deposit, up to ৳10,000. A minimum deposit of ৳500 is required to qualify. To withdraw bonus funds, the total amount (deposit + bonus) must be wagered 15 times.
General Bonus Terms
- Each bonus offer can only be used once.
- Two bonus offers cannot be used at the same time.
- Bonuses may only be used on designated games or sports, as specified by the relevant offer.
- If wagering requirements are not met within 30 days of receiving a bonus, the bonus will be forfeited.
- Wagering requirements may also apply to winnings from free spins.
- Bajiola reserves the right to modify or cancel any bonus offer at any time.
Important: If bonus abuse or fraudulent activity is detected, Bajiola reserves the right to forfeit the bonus and any associated winnings, and to close the account.
6 Responsible Gaming
Bajiola believes gaming should be fun, not a compulsion. We're here to help members maintain healthy gaming habits. If you feel that gaming is having a negative impact on your life, please make use of our responsible gaming tools.
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Limit: Set a limit on how long you play in a single session.
- Cooling-Off Period: Temporarily pause your account for a set period (24 hours to 6 months).
- Self-Exclusion: Exclude yourself from the platform for an extended period.
- Reality Check: Get periodic reminders about your playing time.
For more details, visit our Responsible Gaming page or contact us at support@bajiola.com.
7 Privacy & Data Protection
Bajiola takes the protection of your personal data seriously. Your information is collected, stored, and used in accordance with our Privacy Policy.
- Information provided at registration is used solely for account verification and service delivery.
- Your information is never shared with third parties without your consent.
- Information may be disclosed to authorities where required by law.
- All data is secured with 256-bit SSL encryption.
For more details, visit our Privacy Policy read.
8 Account Closure & Suspension
Bajiola reserves the right to suspend or permanently close any account at any time for the following reasons:
- Registering with false or incorrect information.
- Operating multiple accounts.
- Bonus abuse or fraudulent activity.
- Attempting to hack an account or gain unauthorized access.
- Operating an account on behalf of a minor.
- Money laundering or any other illegal financial activity.
Members may also request account closure at any time by emailing support@bajiola.com. Any remaining valid balance will be returned before the account is closed.
9 Dispute Resolution
If you disagree with a decision made by Bajiola, please follow the process outlined below:
- Start by sending a detailed complaint to support@bajiola.com.
- Our support team will respond within 48 hours.
- If you are not satisfied with the resolution provided by the support team, your case will be escalated to senior management.
- All disputes are resolved in accordance with the guidelines set by Bajiola's licensing authority.
Bajiola's decisions are considered final unless determined otherwise by the relevant licensing authority. The platform's Terms & Conditions remain in effect throughout any dispute.
10 Changes to Terms
Bajiola reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification prior to the changes taking effect. Continued use of the platform after changes are applied will be considered acceptance of the updated terms.
The latest Terms and Conditions are always available on this page. The date of the most recent update is shown at the top of the page. We recommend checking this page regularly.
Contact us for any questions or issues: support@bajiola.com — We're here to help in English, 7 days a week, 24 hours a day.